Privacy Policy

1. Data Controller

2. Data Collected

We collect the following data:

• Identification data: last name, first name, email, phone
• Delivery data: postal address
• Payment data: banking information is processed exclusively by Stripe (we do not store your card numbers)
• Browsing data: IP address, cookies, pages visited
• Order data: purchase history, cart

3. Processing Purposes

Your data is used for:

• Process and deliver your orders
• Manage your customer account
• Send you transactional emails (confirmation, order tracking)
• Respond to your support requests
• Improve our website and services
• Comply with our legal obligations

4. Legal Basis

Le traitement de vos donnees repose sur :
- L'execution du contrat (traitement de commande)
- Votre consentement (newsletter, cookies non essentiels)
- Nos obligations legales (facturation, conservation)
- Notre interet legitime (amelioration des services, securite)

5. Cookies

We use different types of cookies:

Vous pouvez gerer vos preferences de cookies a tout moment via le lien "Gerer les cookies" en bas de page.

6. Data Retention Period

7. Data Sharing

Your data may be shared with:

• Stripe: for payment processing
• Carriers: for the delivery of your orders
• Our hosting provider: for secure data storage

8. Your Rights

In accordance with the GDPR, you have the following rights:

• Right of access: obtain a copy of your data
• Right to rectification: correct your inaccurate data
• Right to erasure: delete your data
• Right to portability: receive your data in a structured format
• Right to object: object to certain processing
• Right to restriction: restrict the processing of your data

9. Security

Nous mettons en oeuvre des mesures techniques et organisationnelles pour proteger vos donnees :
- Chiffrement SSL/TLS de toutes les communications
- Stockage securise des mots de passe (hashage)
- Acces restreint aux donnees personnelles
- Surveillance continue des systemes

10. Complaints